Privacy Policy

1. Introduction

At Rayanguppies, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Rayanguppies and how we use it.

2. Information We Collect

We collect information to provide better live aquatic shipping services and order fulfillment. The personal information that you are asked to provide includes:

• Name, email address, phone number, and delivery address during checkout.
• Account credentials (e.g., OTP login details).
• Order history, shipping preferences, and communication records.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Process your live fish orders and dispatch live shipments safely.
• Send order tracking updates, dispatch status, and delivery confirmations.
• Communicate with you regarding customer support or live arrival claims.
• Improve our website performance and buyer experience.

4. Payment & Security

All payment transactions (via Razorpay, UPI, Cards, or Net Banking) are securely encrypted and processed by authorized PCI-DSS compliant payment gateways. Rayanguppies does not store your financial payment passwords or credit/debit card PIN numbers.

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at rayangubbyfishfarm@gmail.com or WhatsApp at +91 63834 35908.